INSOMEA
INSOMEA
Tunisie

RD008 - AI-Powered Helpdesk

HelpdeskAI ChatbotNLP/NLU et LLMKnowledge baseZoho DeskSupport Automation

Publié il y a 2 jours

Stage
⏱️4-6 mois
💼Présentiel
📅Expire dans 12 jours
Tu construis un pipeline, pas un coup de chance.

Description du poste

Implement an AI-augmented helpdesk solution to automate level 1 and 2 technical support.

Key points:

  • Intelligent chatbot with natural language understanding (NLU)
  • Self-enriching knowledge base
  • Zoho Desk integration
  • Reduced support workload and faster resolution times

📧 Pour postuler: INTERNSHIP@INSOMEA.COM