Support the Head of Partnerships (Chloé) across key growth, product, and operational initiatives to scale Karmen’s partner ecosystem.
We are seeking a highly motivated Partnership Manager to drive the next chapter of our growth at the intersection of partnerships, product, and operations. Our goal is to make the partnerships acquisition channel Karmen’s dominant acquisition channel within the next 24 months.
Responsibilities include:
- Partnership Development
- Identify, contact, negotiate, and test new partnership channels to drive qualified loan applications to Karmen
- Source high-quality businesses in need of growth capital through new and existing partners
- Contribute to strategic partnerships (CFO, Brokers, advisory firms, SaaS, fintechs, etc.)
- Represent Karmen at online and physical events
- Partner Portfolio Management (via Partner App)
- Manage a portfolio of partners using our Partner App
- Support partners in submitting and following their financing applications
- Ensure smooth handover of qualified deals to the Sales team
- Monitor partner performance and improve conversion across the funnel
- Operations & CRM
- Structure and optimize workflows (lead management, deal tracking, partner follow-ups)
- Manage and maintain CRM hygiene (HubSpot or equivalent)
- Build and execute nurturing campaigns to reactivate and engage partners
- Track performance (KPIs, funnel, reporting) and suggest improvements
- Product & Continuous Improvement
- Work closely with Tech & Ops teams to improve the Partner App (feedback, automations, features)
- Collect partner feedback and translate it into actionable product insights
- Contribute to improving internal processes and partner experience by leveraging AI
- Additional Projects
- Participate in strategic initiatives to scale the partnerships channel
- Test new growth ideas and tools, including AI-driven solutions, to improve acquisition and activation
Team and contacts: You will work closely with Chloé (Head of Partnerships) and Gabriel (CEO & Co-founder). You will also collaborate daily with Sales, Marketing, Tech, and Ops teams, and be in direct contact with our partners.