DRÄXLMAIER Group
DRÄXLMAIER Group
Tunisie

Customer Service Administrator

Sales Operations & Data AnalysisCustomer Experience / Customer ServiceDatabase Engineering / Data Management

Publié il y a environ 13 heures

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Description du poste

Join the international Sales Services team as a Customer Services Administrator, where precision meets purpose. Ensure smooth and timely processing of customer orders by managing and monitoring data across specialized operating systems with efficiency and care.

Responsibilities

  • Responsible for creating price sheets and entering prices (customer prices) for billing to external customers, taking into account previous prices/estimated prices for customers in the billing process.
  • Ensure proper evaluation, preparation and comparison of documents (e.g., invoices, cancellation invoices, accompanying notices).
  • Collaborate in sales projects (e.g., coordination of delivery dates, writing accompanying notices of delivery documents for CKD/series, etc.).
  • Enter orders from the customer (EDI). Ensure removal of errors in the EDI; implementation of appropriate measures in collaboration with specialized departments (e.g., sales, production planning, etc.).
  • Introduce external contracts and internal orders.
  • Host data management (e.g., order reversal, account assignments / download locations, etc.).
  • Introduce and create Materials price sheets.
  • Promote and maintain an efficient collaboration, based on partnership with all departments with which it interacts.

Profile

  • Bachelor's degree in Business Administration, Finance, or related field.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Proficiency in Microsoft Excel and other data analysis tools.
  • Perfect English

We Offer

  • Kickstart your international career by working with global teams and gaining hands-on experience in sales operations and customer data management.
  • Grow fast in a supportive environment that values your ideas, analytical skills, and drive to learn new tools and processes.
  • Make a real impact by ensuring smooth customer operations, improving data quality, and contributing to key business decisions.

Company / Legal Entity

  • DACT Draexlmaier Automotive Center Tunisia S.C.S. Sousse, Org-Code: MS-TN

Note

  • PS: Kindly ensure that your CV is submitted in English; otherwise, your application will not be considered.