Overview

• Topic 6: Community Manager role focused on executing social media and communication activities in line with marketing strategy.
• The role emphasizes creating engaging text, image and video content for social media accounts and managing direct interactions with the community.

Objectives & Responsibilities

• Setting & implementing social media and communication campaigns to align with marketing strategies.
• Providing engaging text, image and video content for social media accounts; plan and maintain a content calendar.
• Responding to comments and customer queries in a timely manner to maintain strong community relationships and brand voice.
• Collaborate with other team members and stakeholders to coordinate messaging, campaigns and feedback loops.

Required Skills & Experience

• Proficient understanding of social media platforms (best practices, formats, posting cadence, metrics).
• Experience launching community initiatives such as building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter.
• Strong written communication, creativity in content production (copy, visuals, simple video) and ability to moderate and grow online communities.

Success Metrics & Expectations

• Deliver measurable engagement improvements (likes, comments, shares), response time targets for community queries, and growth of relevant community programs.
• Ability to propose and run community initiatives (e.g., ambassador program, event series) and report outcomes to stakeholders.

How to apply

• To apply for this specific position submit your application via the online portal: Apply here .
• Make sure to reference the position title when applying and include relevant examples of community initiatives you have launched or managed.