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Marketplace / After Sales Assistant


Contact: 70 149 858

Tunis1-2 MoisSur place

Description du stage:

  • Manage order logistics: order management, shipping and tracking
  • Check and follow the stocks on the site
  • Participate in the commercial animation of the site and construction of the retroplanning (highlights, promotional operations, newsletters…)
  • Contribute to the smooth running of the Customer Relations Center
  • Help with sales support: management of customer relations
  • Assist in the management of after-sales service: exchanges, returns, refunds, disputes

Skills & Qualifications:

  • Higher education in the e-commerce sector, you are looking for an internship in a company in full development and you want to acquire a real professional experience.
  • You master the use of the pack office.
  • You have great interpersonal and communication skills.
  • Dynamic, you like teamwork and have a taste for customer satisfaction
  • Rigorous, organized and autonomous, you know how to work in urgent situations by being able to identify and manage priorities
  • Curious, proactive and with good analytical skills, you know how to make proposals for the continuous improvement of tools and processes.

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